Business days are Monday through Friday and exclude all major U.S. holidays. Hours of operation are 9:00 a.m. to 2:00 p.m.
The easiest way to reach me is via the contact form found here . If you have reached out via another method don't think I am ignoring you. There are simply too many ways for people to reach me and I, as one person, can not check them all. The ONLY direct way for customer support and questions is via email.
I do my best to answer email in 24 48 business hours.
We ship to the US. Special arrangements can be made to Canada upon request.
Most items will ship USPS first class. Some items do ship FedEx or DHL. Every item in every order will have a tracking number. To ensure you receive this communication from us, please add our email address email@example.com to your safe sender list. If you have not heard from us make sure you do a search of your spam folder, more than likely our email has ended up in there.
Production time does not include shipping time. Some items will ship separately from our partners. Most orders ship via USPS first class mail; you will receive a tracking number once your order has shipped. Please know we are always working to meet or exceed this timeline.
It is important to note we work with various production partners. It is very likely if you order more than one item you will receive multiple shipments.
Each product is lovingly created just for you! You design the product in our product customizer, and we take the image you have created and design production-ready product. From this point, your items are sent off to our production partners, and the physical product is produced for you!
All products have an estimated production date posted on them. Please know I am always trying to meet or exceed this deadline.
Please pay attention to any closing announcements posted at the top of the page and add any extra days to these listed times.
Business days are Monday through Friday and exclude all major U.S. holidays. The first business day of your order is the first Monday - Friday following your order being placed. example. Order placed on Monday will begin processing Tuesday. Orders placed Saturday or Sunday will begin processing Monday.
Due to the customized nature of our products, all orders are non-refundable.Occasionally there are issues; minor defects in products, or a typo or other design issue on my behalf. I will gladly reprint for you, if this is the case please contact us at firstname.lastname@example.org
If there are issue; minor defects in products, or a typo or other design issue on my behalf. I will gladly reprint for you, if this is the case please contact us at email@example.com